Terms of services

Who we are?

ookulli OÜ ("we", "our", "us" or "Ookulli") is committed to protecting and respecting your privacy. We are a limited company registered in Estonia under company number 17155053. Our registered office is located at Angerja tn 4-8, 10412, Põhja-Tallinna linnaosa, Tallinn, Harju maakond.

Who owns this website?

Ookulli owns and operates this website (www.ookulli.com) and related websites (together "website").

What are the expectations when using our website?

When you browse our website, we will assume that you will respect our wishes set out in these website terms. If you do not agree, please do not use the website.

What about links we include on our website?

We sometimes include links to other websites. Where they are not owned or operated by us, we would strongly suggest you take a look and familiarise yourself with the legal terms included on those sites including their privacy notices. As you can appreciate, we are not responsible for the practices or the content of any websites that are not administered by or on behalf of us. We include them for your information and this should not be mistaken for a link or association with those third parties (unless we clearly tell you otherwise).

What do we do with your personal information?

We only collect your information where there is a good reason to do so and we will handle it in a legally compliant and ethical manner at all times. Please take a look at our privacy notice for more information.

Trademarks and copyright

All copyright in the screens and pages on this website, including all information and material in their arrangement included in this website is owned by us or licensed to Ookulli (unless otherwise noted). This means that you may imprint, copy, download or temporarily store extracts from our website for your personal information or when you use our products and services. However, you must not alter anything and any other use is not allowed unless you first get our written permission.

In particular, no one may use, copy or otherwise reproduce our content or any part of our website on any other website without our prior written permission. You are welcome to link to our website, provided you do so fairly and legally and do not suggest any form of association or endorsement where none exists.

Social Media

Ookulli operates channels, pages and accounts on some social media sites to inform, assist and engage with customers (these are the usual suspects, such as LinkedIn and Twitter). We may monitor and record comments and posts made on these channels about Ookulli so that we can improve our services. Ookulli is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves, or any information posted on them by third parties or other users. When you engage with Ookulli via social media your personal data may be stored on that social media site's servers, which are outside the control of Ookulli and may be in the US or elsewhere outside the EU.

Which law applies?

The terms are governed by and interpreted in accordance with the laws of England and Wales and the courts of England and Wales will have non-exclusive jurisdiction in respect of any dispute, which may arise. We hope this would never arise, but like any person or company, Ookulli reserves its right to bring legal proceedings to the courts of the country of your location where a breach of our terms occurs. To make sure that these terms are enforceable, we should add that should any part of the website terms be determined by any competent authority to be invalid, unlawful or unenforceable to any extent, that term (or terms) shall be severed from the rest of the terms. The remaining terms shall continue to be valid and enforceable to the fullest extent permitted by law.

Cookie Policy & Preferences

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our website. By default, we only activate strictly necessary cookies. Other types, like analytics and UX tracking, are only activated if you accept them.

Types of Cookies We Use:

• Necessary Cookies: Required for the site to function correctly.
• Analytics Cookies: Help us understand how visitors use the site (e.g., Google Analytics, PostHog). Only set if you accept.
• Behavioral Cookies: Improve usability and site feedback through session replay (PostHog session recordings, with keystrokes and form inputs masked). Only activated if you accept.

We do not use advertising cookies or track you across other websites.

Cookieless analytics. Independently of your cookie choice, we collect anonymous, aggregated usage statistics through PostHog without placing cookies or storing anything on your device. This measurement holds data in your browser's memory only for the duration of your visit, truncates IP addresses (final octet removed) so they no longer identify you, masks on-page text, does not record your session, does not build a profile of you, and respects your browser's "Do Not Track" setting. Because nothing is stored on your device, this does not require cookie consent; we rely on our legitimate interest in understanding how our website performs. You can prevent it entirely by enabling "Do Not Track" in your browser.

Changes to these website terms

Any changes we may make to these website terms in the future will be posted on this page and, where appropriate, notified to you by email. Please check this page frequently to see any updates or changes. These website terms were last updated on 18 July 2026.

Contact

Questions, comments and requests regarding these website terms are welcomed and should be addressed to hello@ookulli.com.

Last Updated: 18 July 2026

Ookulli OÜ | Company Registration Number: 17155053
Registered Address: Angerja tn 4-8, 10412, Põhja-Tallinna linnaosa, Tallinn, Harju maakond, Estonia
Contact: hello@ookulli.com

1. Introduction & Acceptance of Terms

Who owns this website?

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and Ookulli OÜ ("Ookulli", "we", "us", or "our") governing your access to and use of the Ookulli platform, website, and all related services (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service.

These Terms apply to all users of the Service, including both free users and paying customers. Your use of the Service is also governed by our Privacy Policy, which is incorporated by reference into these Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Account" means the user account you create to access and use the Service.
• "Content" means any contracts, documents, text, data, or other materials you upload to or create using the Service.
• "Credits" means the prepaid usage units you purchase or receive (including any welcome bonus) to access document analysis and chat features on the Service.
• "Freemium Version" means the free tier of the Service with limited functionality available without purchasing Credits.
• "Platform" means the Ookulli web-based application and all associated technology, software, and infrastructure.
• "Service" means the Ookulli AI-powered contract review platform, including all features, tools, analysis, and related services.
• "User Content" means all Content, data, and materials you upload, submit, or provide to the Service.

3. Eligibility & Account Registration

3.1 Age Requirement. You must be at least 18 years of age to use the Service. By creating an Account, you certify that you are at least 18 years old and have the legal capacity to enter into these Terms.

3.2 Account Creation. To access certain features of the Service, you must create an Account by providing a valid email address and any other required information. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your Account information to keep it accurate and current
• Maintain the security and confidentiality of your Account password and login credentials
• Notify Ookulli immediately at hello@ookulli.com of any unauthorized use of your Account or any other security breach
• Accept all responsibility for any activity that occurs under your Account

3.3 Account Sharing Prohibited. You may not share your Account credentials with any other person or allow any other person to access your Account. Each Account is for individual use only.

3.4 Right to Refuse or Terminate Accounts. We reserve the right to refuse registration, suspend, or terminate any Account at any time, for any or no reason, including if we believe you have violated these Terms or engaged in unlawful or harmful conduct.

4. Description of Service

4.1 What Ookulli Does. Ookulli is an AI-powered contract review platform that provides the following features:

• Analysis of uploaded contracts, using artificial intelligence technology
• Summaries and simplified explanations of legal terms and clauses
• Identification of potential risks, unusual clauses, or non-standard provisions
• Jurisdiction-specific legal insights and information
• Document comparison and clause highlighting tools

4.2 How the Service Works. The Service uses advanced AI models (AWS Bedrock) to analyze contracts you upload. The AI processes the text of your documents to generate summaries, identify key terms, and provide information about legal concepts relevant to your contract.

4.3 Service Availability. We strive to make the Service available 24 hours a day, 7 days a week. However, the Service is provided on an "as available" basis, and we do not guarantee uninterrupted access or error-free operation.

4.4 Right to Modify or Discontinue Features. We reserve the right to modify, update, enhance, or discontinue any features or functionality of the Service at any time, with or without notice. We will provide at least 30 days' advance notice via email for changes that significantly reduce functionality or remove core features.

4.5 No Obligation to Provide Updates. We have no obligation to provide any updates, enhancements, or new features, though we may do so at our discretion.

4.6 File Format and Size Limitations. The Service currently supports the following file specifications:

• Supported formats: PDF and DOCX documents
• Maximum file size: 20MB per document
• Text extraction: Only text content within documents is extracted and analyzed
• Image processing: Images embedded within documents are not currently processed or analyzed by the AI

5. Critical Legal Disclaimers

5.1 NOT LEGAL ADVICE. THE SERVICE DOES NOT PROVIDE LEGAL ADVICE. THE SERVICE PROVIDES INFORMATION ONLY.

The analysis, summaries, explanations, and information provided by the Service are for informational purposes only and do not constitute legal advice, legal opinions, or any form of professional legal services. The Service is not a substitute for consultation with a qualified attorney.

5.2 No Attorney-Client Relationship. No attorney-client relationship is created between you and Ookulli, or any of its employees, contractors, or representatives, through your use of the Service. Your use of the Service does not create any confidential or privileged relationship.

5.3 AI Analysis May Contain Errors. The Service uses artificial intelligence technology to analyze documents. AI-generated outputs may contain errors, inaccuracies, omissions, or outdated information. We do not warrant or guarantee the accuracy, completeness, reliability, or suitability of any AI-generated analysis or information.

5.4 User Solely Responsible for Decisions. You are solely responsible for all decisions you make based on information provided by the Service. You must independently verify all information and consult with a qualified attorney before making any legal decisions or taking any action based on the Service's outputs.

5.5 Consult a Qualified Attorney. YOU SHOULD ALWAYS CONSULT WITH A QUALIFIED ATTORNEY LICENSED IN YOUR JURISDICTION BEFORE SIGNING OR ACTING ON ANY CONTRACT OR LEGAL DOCUMENT.

6. User Obligations & Acceptable Use

6.1 General User Obligations. You agree to use the Service in compliance with all applicable laws and regulations and in accordance with these Terms.

6.2 Prohibited Activities. You may not share your Account credentials, create multiple Accounts to circumvent usage limits, upload content that infringes intellectual property rights, attempt to reverse engineer the Service, use the Service for any unlawful purpose, or resell access to the Service without written consent.

7. User Content & Intellectual Property

7.1 Your Ownership of User Content. You retain all intellectual property rights in your User Content. By uploading User Content, you grant Ookulli a limited, non-exclusive, non-transferable licence to process your User Content solely for the purpose of providing the Service to you.

7.2 No Training on Your Data. We do not use your User Content to train, fine-tune, or improve AI models. Your documents are processed in real time and are not retained for model training purposes.

8. Credits, Payments & Refunds

8.1 Credit-Based Model. Access to paid features requires Credits, which are purchased in advance and deducted from your balance as you use the Service: 100 Credits per document Analysis and 1 Credit per message in the general legal chat. Chat about a document you have analysed is included with that Analysis at no additional Credit cost, and the Freemium Version costs no Credits.

8.2 Pricing. The price of Credits is displayed at the point of purchase. We may change our prices at any time; price changes apply only to future purchases and never to Credits you have already bought.

8.3 Payment Processing. Payments are processed securely by our third-party payment provider. We do not store your card details.

8.4 Nature of Credits. Credits are personal to your Account, are non-transferable, and have no cash value except as set out in Sections 8.5 and 9.

8.5 Refund Policy. We offer a 30-day money-back guarantee. If you are not satisfied with your document analysis, contact us at hello@ookulli.com within 30 days and we will issue a full refund.

9. Consumer Cancellation Rights

9.1 14-Day Cancellation Period. If you are a consumer in the UK or EU, you have a statutory right to cancel a purchase of Credits within 14 days of the purchase without giving any reason.

9.2 Immediate Performance. By running an Analysis, you expressly request immediate performance of the Service and acknowledge that once an Analysis has been delivered using a Credit, you lose the statutory right to cancel in respect of that Credit.

9.3 How to Cancel. To cancel unused Credits within the 14-day period, email us at hello@ookulli.com. We will refund the amount paid for the unused Credits without undue delay and in any event within 14 days, using the same payment method you used for the purchase.

9.4 Money-Back Guarantee Unaffected. These statutory rights are in addition to, and do not limit, our more generous 30-day money-back guarantee in Section 8.5.

10. Disclaimer of Warranties

10.1 The Service is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations, express or implied, about the Service, including as to the accuracy, completeness, or reliability of AI-generated outputs (see Section 5).

10.2 We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

10.3 Consumer Rights. If you are a consumer, nothing in this Section affects your statutory rights, including your rights under the Consumer Rights Act 2015 to receive a service performed with reasonable care and skill.

11. Limitation of Liability

11.1 What We Do Not Exclude. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

11.2 Excluded Losses. Subject to Section 11.1, we are not liable for loss of profits, business, revenue, or opportunity; indirect or consequential loss; or losses arising from decisions you make in reliance on the Service's outputs without the independent verification and professional advice described in Section 5.

11.3 Liability Cap. Subject to Section 11.1, our total aggregate liability arising out of or in connection with the Service shall not exceed the greater of (a) the total amount you paid to us for Credit purchases in the 12 months preceding the event giving rise to the claim, and (b) £100.

11.4 Consumer Rights. If you are a consumer, nothing in this Section affects your statutory rights.

12. Indemnification

If you use the Service in the course of a business, you agree to indemnify Ookulli against claims, losses, and reasonable costs arising from your breach of these Terms, your unlawful use of the Service, or your User Content infringing the rights of a third party. This Section does not apply to consumers.

13. Termination

13.1 By You. You may close your Account at any time by contacting us at hello@ookulli.com.

13.2 By Us. We may suspend or terminate your Account if you materially breach these Terms, use the Service unlawfully, or as described in Section 3.4. Where practicable, we will give you notice and an opportunity to remedy the breach first.

13.3 Effect of Termination. On termination, your right to use the Service ends. If we terminate your Account other than for your breach, we will refund the amount paid for any unused Credits. Sections that by their nature should survive termination (including Sections 5, 7, 10, 11, 12, 16, and 17) survive.

14. Privacy & Data Protection

Our collection and use of personal data in connection with the Service is described in our Privacy Policy. We process your documents as described in Sections 4 and 7: in real time, confidentially, and never for AI model training.

15. Changes to These Terms

We may update these Terms from time to time. For material changes we will give you at least 30 days' notice by email or by a prominent notice in the Service before the changes take effect. If you do not agree to the updated Terms, you may close your Account before they take effect and we will refund any unused Credits.

16. General Provisions

16.1 Entire Agreement. These Terms, together with the Privacy Policy and Website Terms, constitute the entire agreement between you and Ookulli regarding the Service.

16.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force.

16.3 No Waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

16.4 Assignment. We may assign these Terms to an affiliate or in connection with a merger or sale of our business; your rights under these Terms will not be reduced as a result. You may not assign these Terms without our written consent.

16.5 Third Parties. No one other than you and Ookulli has any right to enforce these Terms.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales, and the courts of England and Wales shall have non-exclusive jurisdiction over any dispute arising out of or in connection with them. If you are a consumer, you additionally benefit from any mandatory protections of the law of the country in which you live, and you may bring proceedings in the courts of that country.